I installed my new HDD into my 4k box. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Channel Nakoni Alamat Ng Pilipinas, Thanks for the installation guide. Read our cookie policy. Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? Followed your instructions and couldnt have been easier. All good Cheers! On further investigation the hard disk heads had stuck. Switch on the power switch on the back of your box and a red light should appear on the front. and that I would need to return the YouView box to BT (almost certainly wrong!). Weber County Sheriff Jobs, The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. I had put my bt box in the bin then came across this website. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, YouView TV Ltd 2023. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. The Ethernet cable is securely connected to the Ethernet port. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. perfectly quiet, its lovely. Whether you can get all the HD channels depends on what transmitter you will get channels from and the reception conditions. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. That's why we have an automatic standby mode. Ordered a new Toshiba 1TB HDD, which was delivered today. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! Would have thrown the box away without finding your site. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. I read that the beeping probably means the HD has failed. Just replaced the drive in my YouView box using the above clear, concise instructions..! The drives are interchangeable but if in doubt replace like with like. This site uses cookies. I can hear hard drive starting up with a quiet whirr but then stops. JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. It'll be connected to my new internet, with another . If so why are BT misleading customers into believing that they need to return their YouView box? This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Great article and guide! What about all those who bought Retail Youview Boxes ? Gently disconnect the plug for cable from the lid where it connects to the main PCB. img.emoji { They have confirmed on their forums that it is not the case, but by all accounts the call centre staff are still misleading people.. Or just poor product knowledge. I'd plug the box back in. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Maintenance mode is used to recover your box when something has gone wrong with it. Turn the power on using the switch found on the back of yourbox. Hi, Teslin Fake Id, thanks again. hi will a buffalo hd-pvu2 500 gig work in it. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. Using Ultra HD See all Set up results Was this helpful? Following the removal of the HDD I did open up the HDD and could see the arm was stuck. It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. Visit our full contacts page here It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. Just a note which may help others. I still use the box as a YouView box but within a couple of . Thanks Russell. Its a 750Gb Toshiba drive. width: 1em !important; The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. http://community.bt.com/t5/YouView-fr. Is that to be expected? However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. Replaced the hard drive with one pulled from an old laptop. Or is there a message on the TV screen? Glad you got your YouView box repaired Ray! Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. It sounds like there might be another fault rather than the hard drive itself. Im not overly fussed about the longevity more about booting and navigating menus. Brilliant guide many thanks for publishing. A few black screens as it reboots, but if you are patient it gets there. } else if (window.attachEvent) { During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. " /> Should work as a normal Freeview+ pvr. If you are using a used hard drive you will probably need to delete all the partitions from it first. I followed your easy to follow instructions & have successfully fitted a new hard drive ! I looked at the old HD with a disk utility app, it just shows it as unallocated space. And if you cancel your contract it is only these services that will stop (in this case BT TV). After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! It does take several minutes for the maintenance menu to appear. Not tried the BT Vision option but I wouldn't expect that to work. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. If the signal is weak, then readjust the ariel. YouView is supposed to be a box you can use without a subscription. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); I was stuck in the loop with the beeping. document.detachEvent('on' + evt, handler); We know how important recordings are so we do offer options to keep your recordings. I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). Thanks again for these instructions, and good luck to anyone else fixing their YouView box . Maybe it was something to do with the hard disk not being video grade, or the small size. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, NORMA12. Votre adresse de messagerie ne sera pas publie. Safe mode worked but would not correct problem. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Naturally he blames the box, saying it is faulty after retuning and testing. display: inline !important; I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. If you have seen out your contact then it will belong to you. Excellent instructions. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? var addEvent = function(evt, handler) { Just want to say Thank You. West Sussex I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Hi! The drives listed above are all 2.5 drives so they are the correct physical size. Thanks. and that I would need to return the YouView box to BT (almost certainly wrong!). Welcome to the Digital Spy forums. When you press the power button to enter maintenance mode the screen goes black and it never comes up. Announcements, Guides & Community Updates, Here's where you can . I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. These are also AV grade drives and are available online through eBay here. Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. All you'll do is end up getting frustrated and angry with BT. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. The sticky pad was the culprit! Everything went swimmingly, but there was no sound. ok thank you so i will lose all my recordings but any more i make will be ok ? Just to let you all know, this is still going on. Already know your box model? Thanks for the info which was clear and easy to follow and saving me a load of cash. Great guide, finally figured my 4k drive was kaput, then saw this guide. Many Thanks..! Maintenance mode not coming up when down arrow pressed. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. Release the down button and press the power button to say yes. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . It's been a I have spoken to them already about something else. So BT are definitely giving out misleading information. Tried all maintenance mode options. [CDATA[ */ Then the YouView software can create its own partitions on the drive. They have nothing to do do with the functionality of the actual YouView box itself. If you put the original drive back in the YouView box later it might be wiped and reformatted automatically rather than being recognised again. You can get to the cog by pressing Up and right after opening the Menu. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. Welcome to our best TV experience yet. It just makes the same beeping noise and wasnt recognised. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. The chips inside an SSD can only be written to a limited number of times. The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. Thanks for the feedback Keri! I have to wait for the box to reconnect the internet and restart . I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. Thanks so much for taking the time to document this. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . @media (max-width: 768px){.better-responsive-menu .sub-toggle{background:#0077c5}} Ive reset the box, connected HDMI directly to the TV, but still the same. What software did you use to clone the drive? . Very pleased with the diagrams.