I will always contact them first for my "luxury" travel. I imagine they get a good laugh about this. Suezie Gore and Wachira Wongyai. Excellent service un booking business class flight to Europe. Unless the savings are truly substantial, it's typically best to book directly with airlines whenever possible.". Dear Sanjay,Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. I have been talking to the agents (Lavone, Isidore, Ramon) for 6 days and they cannot even make a simple travel date change for one of the flights. Thanks, Michelle. Our awards and recognition The trip was cancelled and I lost almost $10,000 for not being able to enjoy the many things I expected to. That can include third-country ticketing where, for example, a ticket is bought in Canada for an American passenger's trip to Europe to take advantage of a cheaper airfare and/or a more favorable foreign currency exchange rate. There is no recent news or activity for this profile. Popular Korean restaurant in SF permanently closes, California exodus continues, with LA, SF leading the way, Horoscope for Monday, 8/01/22 by Christopher Renstrom, The cult classic that popularized the mullet turns 35 today, San Francisco-based genetic tech firm will lay off 1,000 workers, How good is Steph Curry at golf? CA 94111. If caught, fliers might have their tickets cancelled, and the airline might shut down frequent flier accounts. I travel with a small dog, and before purchasing a ticket I checked with United availability for the pet in cabin, and they told me it is available. SkyLux does all the footwork for you so you travel cost-effectively and effortlessly. Calls, were just to get some clarifications! Thank you for your inquiry. Take your time to explore SkyLux Travel reviews. One (1) month later, she said would be an appropriate time to plan my trip to Gran Canaria and Spain. Hello. We've spoken to Michelle many times in the past but never booked a trip with her due to one thing or another. I'm out $6,000! We are sorry to hear that you had a bad experience. It will make his day! > Personal Travel Managers available anytime via phone or email. Ronnie Williams has become my go-to person for all our travel flight bookings. Discounted Business & First Class Flights - Up to 77% OFF. They're hard to ignore: hundreds, sometimes thousands, of dollars off for a cushy, lie-flat seat in the pointy-end of the airplane. Search Manta's Directory to find the Small Business you're looking for, San Francisco, Travel agency - New Castle County | Delaware. Also, we're very picky, like max one flight change and max 4 hours wait and no departure before noon. Fleetwood explained he works directly with the airlines and other travel partners to offer clients business and first class tickets with savings as high as 50 percent off an airline's published fares. So, in a month, she reached out to me with choices for my trip, all exceeding my expectations. Premium Travel Management. If you would like to lower travel costs for you or your business, give us a try and be sure you are getting the best possible value for the money. Wonderful company, great vacation, amazing atmosphere on excursions. Thank you for contacting us. "The airlines that need the consolidators the most tend to be new to a market, and frankly ones you've never heard of," he said. I was purchasing three business class tickets to Europe on a multi stop route. The savings is substantial over booking direct with the airlines and our agent has gone above and beyond to insure that we have the best flight itinerary possible. They told me my refunds were paid in 21 days and there was NO payment coming in. In the end i had to buy tickets using my own money and Skylux wont even respond to compensate me. Thank you so much for giving us 5 stars! After these ticket brokers are in business for a year or two, they get crappy reviews, and then the brokers change their names. With SkyLux Travel, all clients will have a dedicated Travel Manager your own flight designer whose priority is to understand your travel needs. > Priority confirmation on overbooked flights - waitlist clearance. Cheers I didn't have protection plan and thought that I lost my money. Manu stayed with me using great patience with me and in 30 minutes we had the perfect ticket at a price over $1,000 below any comparable itinerary and several thousand below most carriers. I would say even Skylux should be blacklisted by the airlines. Are there other similar companies to skyluxtravel that are less expensive or better? Dear Customer, Harry is our consultant and he ALWAYS goes above and beyond and provides excellent service. I gave an entire month as target, and LOTS of preferences and conditions such as short transfer time, great price and only lie-flat seats. Pablo Devera continues to amaze.He has guided us through our annual search for excellent air service once again and I must say that he is extremely sensitive to our needs and does so in a most professional manner.He is an invaluable asset to your organization and should be commended for continuous quest for excellence. SkyLux Travel offers discounted business class flight tickets for 50-70% off the average market rate. Prompt response to email inquiries. You made our day! Florence was great and helped to answer all our questions and get us a deal that worked well for our schedule. Singapore's business class seat provides ample storage space for glasses, wallets, keys and other personal items. My experience with Veronica at Skylux has been an outstanding one. She is prompt yo deliver travel options, she responds within hours and I dont know if she ever sleeps. Our personalized service approach allows us to provide extra care to customers and makes their business class travel arrangements more cost-efficient and effortless. "First, to the extent airfare consolidators are able to offer savings, it's almost exclusively on international premium seats, which can easily cost five times or more the price of a seat in economy. Thank you for taking the time to leave us this review! After saving for two years I booked by Dream Trip starting with Sky Lux Travel. United older business class seat on a Boeing 767, Singapore Airlines' Airbus A350-900ULR at New York - Newark for inaugural nonstop to Singapore. It has been forwarded to the requested agent and we will get in touch with you asap. Tip for consumers:Strictly avoid using them. Email Chris. So Im very concerned about making my flight. My wife and I have used Henry at Skylux for all our personal travel over the past several years. As someone who travels for a living, I can tell you to relax and book with confidence. I am a frequent traveler and will be using this new discovered site for all my trips. Theyll be thrilled! This is the first time we have used SkyLux. Thank you in advance. The deals seem too good to be true: round-trip first or business class airfare for far less than you'd expect to pay. "There's the brokering of frequent flier miles on a soft basis or a hard basis," Brancatelli said. I could not deal directly with the airline (KLM/Air France) because tickets were booked through this horrible travel agency. I am impressed by his integrity, customer orientation, and thoroughness. What kind of deals are we talking about? Instead, they are sold by third parties that you likely have never heard of. Thank you Mr. Frank Hart. San Francisco's Zuni Cafe removed tips a year ago. I will always keep using SKYLUX & Anthony is my go-to agent. Thank you so much for giving us 5 stars. Even if they now gave me a new ticket I lost all over aspects of my planned vacation. But every time I found a good deal, Noah(Skylux) always found a cheaper one. Skylux Travel (Travel agency) is located in New Castle County, Delaware, United States. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Gain trust and grow your business with customer reviews. We trust Harry and SkyLux to find us the best flight at the best price. Traveling Business and First Class Smart with SkyLux Travel. Two people found dead in the McKinney Fire, At least 60 hikers found, rescued as McKinney Fire explodes, World's tallest tree damaged by tourists, now off-limits in Calif, Maps: Where the McKinney Fire is burning in Northern California, Record-breaking rainfall drizzles over downtown San Francisco. Dear Peter,Amazing feedback. We really appreciate you taking the time to leave us a 5-star review. 97% of travelers who booked their travels with SkyLux Travel in 2021 have rated their experience positively. > In-flight seat and meal assignments. Airlines offered consolidators massive discounts of 30-40 percent, and sometimes 60-70 percent. I want full refund. Allister worked on my last minute flight to Mexico until we had the dates that we wanted which was a little tricky because it was less than 10 days before travel. SkyLux was recommended by a colleague who has had good experiences. The trip immediately showed up in my United Airlines account. Chris McGinnis is the founder ofTravelSkills.com.The author is solely responsible for the content above, and it is used here by permission. You can reach Chris atchris@travelskills.comor on Twitter@cjmcginnis. The issue reported in that email has FIVALLY been resolved. Is there a physical office with a street address that you can visit? with your booking confirmation number, and we will get in touch with you Here, stud continue reading, We live for scolding hot tea, and theres no scandal better than a royal scandal (please see Netflixs The Crown seasons 1-4). It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted your feedback. Patrick was very courteous, competent, and professional. Smooth transaction. Nightmare dealing with agents, Relax: Skylux will take care of the details. I have lost so much money in dealing with a simple exchange. Second, airfare consolidators are not a panacea; standard flight search engines are often cheaper from a smattering of sample searches. I am very thankful! I emailed with a request for a great deal on a ticket to Asia. 2022 Trustpilot, Inc. All rights reserved. He's been consistently responsive, patient, and helpful. I suggest that only people who like getting ripped off use these guys for flight arrangements. This service is amazing and always responsive, much better than dealing directly with the airline. Hector saved me when Lufthansa canceled all flights to Germany on July 26. The companies offering these too-good-to-be-true deals are called airline consolidators. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. Expect customer service second to none offering 24/7/365 global support wherever you are. feedback@skyluxtravel.com On most consolidator websites, you can't get a fare quote like you can on a standard airline or agency website. I would highly recommend SkyLux travel. Our one-on-one service approach has helped us to reach a remarkable satisfaction rate of 98% from SkyLux Travel customers. > A team of over 50 hand-picked travel experts with over 11 years of experience. Mr. Frank Hart is very efficient, full of knowledge. We get great price and iteanrry for business class flights from skylux. business class with one stop only. Your complaint is assigned a special ID: 168423 As our cruises got cancelled in the last moment Dime accommodated us with return flight changes. Tell us in the comments! I definitely doing future business with Mr. Hart again as well as my family and refer to our friends. The whole process was smooth, fast and to the point- The exchange of emails or Tel. We few days ago booked 4 business class multi city trip to Middle East and India with them. Since 2015 we have been accredited by BBB and hold the highest A+ rating. We value your feedback and cant wait to serve you again. Book your own tickets. Multi-thousand-dollar flights to Europe are out of the question for most folks, alas. Products used:None: It was a trip that stopped me from having my vacation because Swiss Air told me they would not honor the tickets from Sky Lux because they were "bogus". Please email this ID at feedback@skyluxtravel.com Thank you for contacting us. We look forward to assisting you! Dear Customer,Thank you for contacting us.We are sorry to hear that you had a bad experience. Multiple phone calls, but once ticket was paid forno care, then had to go through other supervisors, but just lies, poor customer service and poor care. - Don't always expect frequent flier miles from your trips. "People are reselling seats they're claiming as awards." Many even tell us how thankful they are we told them to use Skylux and how they are hooked on the company's services as well. Thank you in advance. I have had considerable savings on the cost of Business Class itineraries. As the buyer, you may never know this was done unless or until the airline confronts you about it. These tactics are not against the law, but do violate airline rules. Worst travel agent ever! Our service is available anytime via phone or email, offering 24/7 global support wherever you are: 855-5-SKY-LUX (USA/Canada), 1-800-018-325 (Australia), 0800-610-1513 (UK), 3159-0744 (Singapore). We use dedicated people and clever technology to safeguard our platform. Customer Service 24/7 via phone or email. We are really happy with this first experience. "They're the outlet malls of airlines," Brancatelli said. This one does too, but it a really good way like in a two boxes of Kleenex way. I hope to recommend my son and his family of four, after I return from this trip.Please reward him for his devotion to your company, and for exceeding my expectations!! my e mail is hasanusa@gmail.com, What are your refund and cancellation policies. They only want your money and wont follow their own refund rules. Please help us to locate your travel request by sending your booking Confirmation Number & Associated email address at the following email address: Anyone can write a Trustpilot review. Cheers! My travel coordinator Trinity has done an excellent job working with adjustments with flight schedules due to our COVID positive test and quarantine issues. Companies can ask for reviews via automatic invitations. That's generally a good ticket." Avoid SkyLux Travel! Please contact our 24/7 Sales Department 855-382-6500 for assistance with any commercial inquiries. Dont book with them, once you are booked they trap you and there is no customer service after that. Very professional and courteous service. So you may find yourself out of luck and paying out of pocket if weather problems or mechanical issues hamper your flights. We will gladly take a look at it. Great service! Whether you travel on business or leisure we find the best-value solution to enhance your travel experience and minimize costs. Thank you for contacting us. I will definitely use them again for my future international trips. Dear Customer, Keep up the good work! We thank all the travelers who take their time to leave their reviews about SkyLux Travel. A very simple, yet very comfortable business class seat on Turkish Air. The flight costs are exceptionally competitive for the class of service offered--and you receive what is advertised. Verification can help ensure real people write reviews about real companies. There was a lot of back and forth and changes due to us living through the pandemic, and he remained positive, polite and professional at all times! with your booking confirmation number, and we will get in touch with you CA 94111, San Francisco, Michelle is a very patient and supportive representative. What services we offer I highly recommend Skylux Travel! I will use her for all my travel needs in the future and tell friends about her, her excellent service and superior value. I'll recommend Skylux to all my friends. With his clients and to reply email question on booking in timely manner. Total number of Crunchbase contacts associated with this organization, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Swiss Air told me it was an "Award Ticket", not a passenger ticket. Then the internet came along, allowing airlines to reach customers directly.