I will say, however, that I notified customer service and they immediately issued me a refund. Please use a valid email. I emailed customer service looking for a return and noticed that they did not send me a prepaid label despite the website stating that they offered free 60-day returns. Additionally, the battery life isnt considered a massive downgrade because two weeks is enough time for an ear cleaner to be used. Out of 223 reviews on Trustpilot, the brand only has 5% negative reviews, which is acceptable. Consequently, we thought it would be best to do the right thing and present you with some more and less positive customer reviews. Hence, both devices are similar in design but different in build quality. More information on this will be given at checkout. It is completely free for download and use. With Spades camera, users are able to see the inside of their ears. Deal pricing and availability subject to change after time of publication. Ill never stop using the spade!! The set comes with 16 pieces specially designed to get into the hard to reach places. Customers can avail of their warranty by contacting Axel Glade directly; even if the product is purchased from another source. is a 21st century way of cleaning your eardrums, and its something we didnt expect to show up on the market, to be honest. Additionally, the warranty kicks in as soon as the product is delivered to the shipping address. I highly recommend the product and their service! Life changing!, The only negative review read, Customer service sucks. Axel Glade and Spade Mini share the same origins, but the former is the more sophisticated offering. With a cotton swab, you can pull some wax out of your ear canalbut youre actually pushing more of it further in. From there, the brand will send you a return shipping label, instructions on what to do next, and an address. Here are 8 tips for writing great reviews. Customers mostly complained about the devices connectivity, and we noticed that the company was quick to respond on Trustpilot. . Furthermore, Axel Spade comes with twenty-three EarPicks, which is much more than what youll get with the Spade Mini (just two EarPicks). whether that be your Android or iOS device. Axel Glade stands behind their products and works hard to insure customer satisfaction.I highly recommend an Axel Glade as a tool for your ear hygiene. But to get two units with the same problem tells me there's a QC problem. , whereas the Spade Mini offers only a three-axis directional gyroscope. If youre determined to practice good ear hygiene, then this Axel Glade ear cleaner review believes that the safest way to do so would be to actually see what you are doing, instead of blindly poking around with a swab. Snag an iPad on sale just in time for back-to-school season, Score a free $50 Amazon gift card when you buy the new Google Pixel 6a, Get a lifetime of Rosetta Stone plus courses from StackSkills for 20% off through August 31, Clean up your short game with this putt training tool, Game with friends and browse in private with this PlayStation Plus and VPN combo, 'Wordle' today: Here's the answer, hints for August 1. Additionally, the battery life isnt considered a massive downgrade because two weeks is enough time for an ear cleaner to be used. and youll get a response within 24 hours. Our reviews are dedicated to helping our readers make an informed purchase decision. Accidents happen, and technology is rarely ever indestructible, so there may come a time when we need to order a replacement Spade Charging Kit. Investing in your very own Spade from Axel Glade comes with very little risk, as you have 60 days to try out the device. We might receive a commission if you purchase something after clicking on one of our links. Watch me unbox and test out the Axel Glade Spade below and be sure to subscribe if you want to see more videos! It did not go well. The biggest stories of the day delivered to your inbox. Using the Axel Spade ear cleaner is pretty straightforward. It wasnt until I got older when I found out that cleaning your ears with cotton swabs can cause damage or even clog your ear up with more wax by pushing it further into your ear. Axel Glade received 4.8/5 stars by 65 customers on Trustpilot. The brand has special promotions on right now, plus they offer free US shipping and returns (details to follow below in this Axel Glade ear cleaner review). Currently, there is no Axel Glade ear cleaner Amazon store or Axel Glade Spade Amazon page. It slips inside your ear and cleans out wax-like taking out snow off your lawn in winter. It can be used on anyone, from kids to seniorsalthough adults will need to navigate the device for their little ones. Good news everyone, both brands let you install an. Whatsmore, you get 23 EarPicks and a storage unit that helps keep things organized. Many of us are trained from childhood to clean our ears with cotton swabs after a shower, bath, or a dip in the pool. The Spade Charging Kit comes with the charging base and USB-C cable. Ive recently started doing more unboxings and reviews on my YouTube channel. The purpose of this review is to help you (our readers) make an informed purchase. Swift's private jet flew 170 times out of the first 200 days this year. Otherwise, you can contact them via email. They were very responsive, which I appreciated. Gone are the days of causing damage to your eardrum with harmful Q-Tips (thats what rock concerts are for). The customer service reps were fabulous - they got a replacement out to me within a week - and I didnt even have to pack up and return the faulty unit! However, they offer different perks and features. Plus, Spade Mini gives you only two earpicks and no storage base for them. The Axel Glade ear wax removal tool offers three distinctive smart ear cleaner products with separate pricing: Aside from the offerings mentioned above, they have many accessories too. The popular Axel Glade ear cleaner tool was developed by Mehul Patel around 2020, who named it the Spade. Conversely, cotton swabs will push the ear wax deep inside and might lead to damage to your eardrums. , Axel Glades official Instagram account, and other online retailers. Share on Facebook (opens in a new window), Share on Flipboard (opens in a new window). And this makes for a perfect chance to get your hands on something really useful. Thanks for signing up. That said, it lets you clean your ear efficiently by reaching corners a cotton swab wont. I saw axel glade on a youtube commercial, dont normally try random ads or buy things from ads. And yet. Best, Mehul, Founder, Axel Glade. Axel Glade was created as an at-home solution to a common personal hygiene problem. Regardless of the real reason, having to scratch your ears can become extremely frustrating. Check out the NuFace microcurrent facial toning device. USB-C charging port/ Mini USB charging port. And yes, I definitely did get 50% of my hearing back! Contact Joe via email. You can download the Axel Glade ear cleaning app on your iOS and Android. The reviews mentioned above are by verified Axel Glade customers left on Trustpilot and the official Axel Glade Facebook Page. See you at your inbox! They were also prompt is responding to me when I reached out. Among the 97% Excellent reviews, happy customers wrote of the brands great customer service and the Spades effectiveness. Nevertheless, who needs a 4K view of their ear? The Bebird and Axel Glade are more or less the same, of course, they have a few differences. Keep reading this Axel Glade ear cleaner review to learn more about their most popular products. Since cotton swabs are round and dont have a hook thatll latch on the ear wax, they push it close to the eardrum then pull out. 2022 Mashable, Inc. All Rights Reserved. After all, this is a product that we have all hoped to find sooner or later. Its a small video device attached to the tip of the. Using the Spades camera system, you will be able to see the exact location you need to get to with your Axel Glade ear wax scraper. Replies to negative reviews in < 24 hours, Really an innovative product and great service. However, judging by the majority of negative reviews, it seems like there is a problem with the dispatch of orders or the courier they use. Some people grab a cotton swab or other tiny object in an attempt to remove excess ear wax, but these methods can actually push the wax deeper into your ear, or worse, can cause your eardrum to rupture. A Q-Tip is a straight stick. They got it corrected right away so I didn't accidentally send the package to my old address. Its base can hold up to ten EarPicks of your choice, annular or standard. The product works so good I was really upset when it broke, but Im happy I reached out and sent pics. on your iOS and Android. Moreover, with Spade Mini, you get a device with only two weeks of battery life, compared to Axel Glades two-month battery. The Spade is equipped with a teeny-tiny camera that streams a full view of the inside of your ear to your iPhone or Android via WiFi. The Annular EarPicks are ring shaped and help to dislodge wax with their soft grooves. Very fast, pleasant response to me having input the incorrect shipping address. This helpful set is $19. Before you go sticking pencils down your ear canal, try the Massage Feathers. , which is much more than what youll get with the Spade Mini (just two, ). Axel Glade is a revolutionary product and the solution to our hygiene problem. A great experience from beginning to end and I appreciate them taking the time to try and help me through the situation. The Spade is rated an average of 4.8/5 stars by 380 customers on axelglade.com. 2022 Trustpilot, Inc. All rights reserved. The neck of the pick should be longer and the light should be brighter., Another commenter talked about the devices safety after experiencing slippage, It was tricky to navigate the camera, causing me to bump my eardrum once.. Cleaning our ears can be an extremely satisfying feeling. I contacted customer service and now within 2 days of contacting them my new spade mini is on the way. It's a search engine. After all, this is an effective at-home treatment thatll save you at least $100 going to an ENT. As someone with chronic ear infections, I've had to focus on keeping them clean since youth. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. However, lets go through the most important points from their policy. No review is complete unless you go through genuine and verified customer reviews and ratings. Disclosure: Our staff selects all of the items carefully. have a textured design that prevents slippage. It can help carve out years of buildup and harmful bacteria that couldve led to an infection. The accessories are categorized into which are compatible with the Spade product and which with the Spade Mini product. . All reviews are published without moderation. , has found the solution, and we are here to evaluate whether their product is value for money or not. I had a problem with my device and both Ellen and Janine of the Customer Success Team not only answered my email in a timely fashion, they took the time to walk me through all the steps necessary to resolve my customer issue. Axel Glade Reviews: What Do Customers Think? from Mashable that may sometimes include advertisements or sponsored content. A customer who uses the device for his entire family wrote about its multi-functionality: This is a lifesaver the kids both ears are more than perfect and well as our own its good to know were doing the right thing plus anything else goes wrong anywhere in her eyes or nose or mouth and we can use this to check it out so its definitely a very good tool its perfect for anyone in the family., One user who had some technical issues with the device shared some insightful design feedback. Needless to say, I had to pay for a doctor's visit for them to remove it from inside my ear. Its one of those devices that you realize youve been missing all your life when you see it! I sent two emails over two days and they have not even acknowledged re return label. , and the Spade Mini battery life is no more than just two weeks. Below, well feature the best-selling Axel Glade ear cleaning toolsincluding their effective system, as well as the individually sold accessories that are instrumental to the whole process. So, with the Spade, youll be able to perform more movements inside the ear. Contacting Axel Glade is possible both physically and online. Thanks to its ear shovel design, Axel Glade is much safer than using cotton swabs. axel glade spade I got ear infection and had to see a doctor and taking anti biotics now. Amazing customer service!, Another buyer commented on its ability to clear debris out of ears without causing any damage, Got hooked onto it the minute I received it. These EarPicks are like the worlds tiniest and most gentle shovel. These are the prices after the discount is applied: Axel Glade covers almost all payment options available in the US and international markets. When you receive your order, Axel Glade asks that you inspect it fully to ensure that there are no damages. Ultimately, it can easily remove ear wax, saving you the trip to ENT (otolaryngologists) and a horrifying experience of ear wax removal. If you buy a product featured here, we may earn an affiliate commission or other compensation. My original head on the earpick broke and consequently none of the additional picks end parts would seat into the fitting even with the washer off.. 5 stars all the way!! too. This is because the company noticed how this ancient technology, Q tips, or cotton swabs, werent doing their job effectively. You can charge the Spade via a USB-C charging port; and the Spade Mini through a mini USB charging port. We say this because many comments were stating it has been months but they still havent received their Axel Glade order. Among them you can find the following offerings: The companys shipping policy is well described and fully transparent since it can be accessed through its official site. I liked it while it worked, but unfortunately it just became a $100 Q tip. To start a return, you will need to email [emailprotected], and include your name, order number, and reason. Axel Glade provides you with everything you need to give your ears a deep clean. Great product and even better service teamhuge thanks to Ellen for making sure my order was correct and shipped outcouldnt be happier, I had an issue with my spade thinking it might has gotten damaged but I was told the exact solution I needed in order to resolve the issue which was a blinding strobe of light whenever I used it, support reach back to be very quick and are very informative and attentive, Needed to change my order a bit and I was able to do that without any difficulty. Just like you would thread a screw into a nut to keep it secure, the 3x EarPick Ring keeps your EarPick in place with your Spade to ensure that it does not slip. They come as a set of three different types, for $8. Axel Glade orders take 12 business days to process. One testimonial read, They went out of their way to help with suggestions, and when my issue couldnt be resolved, they immediately sent a replacement out to me. Required fields are marked *, This field is required It has an excellent silicon tip thats comfortable to use and much safer than cotton swabs. Now i'm hoping they will issue a refund. Worst-case scenarios, you could end up losing the ability to hear if ear wax penetrates your, Since the Axel Glade has been marketed to solve hygiene problems effectively, it does not have an exclusive market because it is the, These incredible ear cleaners can be purchased through. For an exchange, youll need to go through the return process, receive your refund or credit, and then purchase the new product you want. The great thing about both Axel Glade and Bebird is that they have frequent promos and sales going on. But, cotton buds are often just a quick fix, and using the wrong shape or material of tools wont get to the root of the problem. Mashable, MashBash and Mashable House are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. Moreover, that enables you to see inside your ear through your smartphone you can download the Axel Glade, This product has been featured on many news channels (, ) across the US and some of the most famous websites like, After all, this is a product that we have all hoped to find sooner or later. Additionally, the Axel Spade camera has a temperature control system that keeps the device at the right temperature to give you a comfortable ear cleaning experience at home. Very thankful that I didn't have to have a headache later! Any tool is useless without the components it needs to get the job done. to give you better visuals of the inside of your ear canal. Overall, Axel Glade makes an excellent product with outstanding customer reviews. As is the case with most technological tools, there is always room for design improvementperhaps the brand will take into consideration all the feedback out there and create an upgraded model with a longer stick. I've reached out to you directly to further discuss. You can also use this handy camera to view your kids cavities, and some out-of-the-box thinkers are using it as a magnifying glass to read books and legal documents. Therefore, we enlist the pros and cons of every product we review, and Axel Glade is no exception. Those who are less superstitious believe that irritation occurs because of trapped bacteria. Note that Axel Glade offers discounted international shipping options as well. These incredible ear cleaners can be purchased through Axel Glades website, Verishop, Axel Glades official Instagram account, and other online retailers. This 3x EarPick Ring includes three rings that are easy to use with your Spade system, all for $8. You arent jamming it into your ear, or at least you shouldnt be doing it that way. Now when i have an itch i just grab my spade and clean away. It also has a camera that prevents you from blindly poking your ear. Spoilers within. The internet can't stop cracking jokes. However, this goes to show that innovation is possible even in the most unusual places, like the inside of ears. Therefore, you can pay via PayPal, Apple Pay, Google Pay, or any debit/credit card (Visa, MasterCard, Discover, JCB, etc.). is pretty straightforward. When first creating JoesDaily.com the concept was small; Post diary-like content to share with the world of all things he was into. Axel Glade is a revolutionary product and the solution to our hygiene problem. Their products have a textured design that prevents slippage. The massage feathers and accessories are also thoughtful offerings. You can reach out to the company by going to their website, and if you have a question, you can view their Help Center section. Start exploring your ears. However, if you are skeptical about sticking a silica swab in your ear, this. This USB-C cable is made specifically for your ear cleaning system, and it will be extra handy to keep one your partners house anyway. Its been said that itchy ears come about when somebody out there is talking about you. Axel Glade products are already fantastic, but what sets them apart in my mind is customer service. Aside from the offerings mentioned above, they have many. Therefore, in this Axel Glade ear cleaner review, youll find out everything you need to know about the device, including its price, discounts, how it works, and what customers have to say about it. If you lost track of all the information shared above, here is a quick recap. Axel Glade offers a one-year warranty for US citizens only. Here's a sneak peek at some of its other features: In fact, this thing is so cool, this isn't the first time we've featured it. Buyer beware. Joe Miragliotta is a caffeine addict, social media freak and a tech junkie. That being said, its important to note that the Axel Glade safety page does warn users to be very careful when using the Spade, to avoid any slippage resulting in ear damage. First units wouldn't charge. Recently, I had the pleasure of getting hands-on with Axel Glades Spade earwax removal tool. However, one thing is for sure, most customers complimented the brands customer service and effectiveness of the device. Whatever the reason, if you find yourself in need of an extra Charging Cable, do not fear, you can order another one. She did a wonderful job. The brand took note of how old technology (Q-Tips, for example) did not effectively get all the debris out of peoples ears, and actually caused damage to the eardrum. Because you are watching the Axel Glade Spade on your smartphone I feel as though you are much gentler than blinding shoving a cotton swab in your ear. Verification can help ensure real people write reviews about real companies. After reviewing, I wanted to return the object. Young people explain why they're searching social media instead of Google. Just attach the. Axel Glade orders take one to two working days to process. You take more time inspecting what is inside your ear canal, rather than just moving a stick in circles trying to clear out any earwax you might have. Axel Glade focuses on solving unpredicted ear-related hygiene problems, by offering an. Due to other excessive features, Bebird is, therefore, more expensive than most ear cleaners. Nevertheless, as consumers and review analysts, we found that Axel Glade has all the necessary features and nothing over the top. Their system is designed to be pain-free, featuring soft silica ear picks that gently navigate around your ear canal and remove unwanted wax, dirt, and bacteria. The 3MPX camera does an excellent job, and when its seen on the screens of the latest smartphones, you can see where you are poking. These are hypoallergenic, for a smooth and irritation-free ear cleansing experience. WARNING: Do not buy!!! It's never too late to learn a new language. I emailed the email address mentioned in the app, and they were extremely prompt in responding to me. Called the Spade for a reason, this Axel Glade ear wax tool has a MP3X camera that wirelessly syncs to your smartphone to give you a clear view of whats inside. I received an axel glade that wouldnt charge. Otherwise, you can contact them via email at [emailprotected], and youll get a response within 24 hours. The company has a 60-day Money Back Guarantee on their products. This is because the company noticed how this ancient technology, Q tips, or cotton swabs, werent doing their job effectively. We're here to help with tips, clues, and the answer. I don't even have to worry about sending the defective product back! The design could be more grip-friendly for starters because it can be slippery enough to go out of your grip. You take more time inspecting what is inside your ear canal, rather than just moving a stick in circles trying to clear out any earwax you might have.. Perhaps the brand will consider this and make the necessary changes in its future models. I grew up believing this was the norm after every shower, bath, or dip in the pool. As a result, most of us are damaging our ears without knowing. The following content is brought to you by Mashable partners. So, with the Spade, youll be able to perform more movements inside the ear. However, only if the cancellation is made before the orders shipment. The 3MPX camera does an excellent job, and when its seen on the screens of the latest smartphones, you can see where you are poking. The Spades camera can be used inside the nose and mouth as well, not necessarily to clean, but for times when you need to get a good look into the depths.