During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. safemoon price prediction 2025 . 2.16 Claims under the viagogo Guarantee. Their reply was that it is to gurantee the tickets are valid and the buyer is not denied entry on the day of event. 2.5 VAT on Seller Proceeds. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Note: this address is not the Customer Service address. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. 6.1 No Warranty. Can I buy tickets that are personalised with someone else's name on them? I'm confused. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. They STILL are not active. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Should I actually pay for this? I demand my money back as they never made the concert due to it being outside on the heat. Tickets came for 25/6/17. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. All sales and bids are final. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. How Is Technology Changing How We Treat avarey947? [protected]! . I demand to speak to a manger or someone in charge immediately Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. 2.7 Payment Authorization. What was the unforeseen circumstance? As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. Viagogo probably had to manually procure tickets on eBay or something. I want my money back how do I go about this? https://www.businessinsider.com.au/the-incredible-story-of-h. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. You consent to the exclusive personal jurisdiction and venue of Swiss courts. 7.2 Copyright. 4.2 Stolen Property. It depends what the tickets are for and whether 50 per ticket is feasible. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). In its FAQ for Can I cancel my sale? I entered the incorrect email when registering, how do I change it? How do I unsubscribe from your newsletter? If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. A member who wants to buy a ticket first scans the Site database for tickets listed by Sellers that match the Buyer's desired tickets. You warrant that you are over 18 years old and have the legal capacity to make the transaction. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. viagogo charge for cancelling sale. I'm Travelling - where and when will I receive my tickets? If you can't find your event, you can tell us about it here and we'll add it to our website The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. I wrote to your office requesting refund under 14 days and was ignored. HAND Children are the Future. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. I confirmed the sale and wanted to ship the tickets over. I don't know if I need to talk. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. Share your photos and videos with others to prove the truth of your words. By Posted cordelia movie spoilers In the term oxidizing means whmis. 6.4 Release. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) 2.3 Username and Password. This complaint was posted by a verified customer. Viagogo complaint: 50 euro charge of cancelled ticket sale. Welcome to viagogo's online ticket exchange (the "Site"). When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? I have contacted Customer Support as your website states 100% guaranteed tickets! 9 Jun 2022 . We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. I have contacted customer service more than a dozen times without specific answers. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. You also warrant that you own the tickets and are authorised to transfer or resell the tickets. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. We often link to other websites, but we can't be responsible for their content. November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . 2.12 Seller Payment. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). 7.1 Ownership of Intellectual Property. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. You may only use the Services if You can legally enter into and form binding contracts. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. So why is it my responsibility that the buyer must go to the event having bought the tickets? Seriously people need to take responsibility for themselves. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. I am now in a position that I am still waiting to sell my tickets (for a minimum of 1000) and I still can't. Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Why can't I see my order or sale in my account? In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. 1.1 Introduction. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. To list as a Seller, You must provide a valid credit or debit card. Hello On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. 3.2 Other Information. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. 2.14 Substituted Seat Locations. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. 2.1 Requirements. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. 5.4 Making Adjustments. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). Editor, Marcus Herbert. Try arrived at 12.37 pm through proof of postage. Invalid tickets are defined as anything where buyers are refused entry. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. After reading a lot of negative reviews, I had second thoughts. viagogo AG is registered in Switzerland, Company No. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip Copyright 2017 viagogo. Copyright 2006-2023 OzBargain ABN: 26 144 073 772. This fee will be deducted from your payment. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Claim it and get a lot of features. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. Copyright (c) 2006-2023, viagogo AG. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 8 tickets, it makes it very clear that the price displayed is PER TICKET. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. How do I change the email address on my account? If You do not qualify, do not use the Services. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. 2.5 Tax on Seller Proceeds. Search for the event that you would like to sell tickets for. When booking on viagogo, even when you select the amount of tickets you want e.g. The ticket was sold as 150 capacity, The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. most common verbs in french; affordable housing lotteries in massachusetts; tendai chatara height; minnie mouse telephone target What are the viagogo Terms and Conditions? Takes a few years for people to realise they are dodgy. Viagogo were not able to supply them at the last minute and offered a refund. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. I would like to have a break down of why this should cost so much and a POC for redress. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). When We receive an offer by bank transfer, We will check to see if the bank account is valid. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. 4.2 Stolen Property. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. Editor, Marcus Herbert. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. At no time do We provide the Buyer's payment information to the Seller. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. This is so we can promote the sale of tickets and items that You list for sale. This charge is in addition to the amount originally paid for the tickets. Note that Your payment may be withheld if you violate this clause. it says. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Cheers. You also agree not to separately contact the Buyer at any time for any reason.