They are only for link aggregation. The bottom line here is that you want your modem to get firmware updates when they become available. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. To give simultaneous Internet access to many devices . Another thing to look for in a modem is DOCSIS technology. All was good until modem firmware was updated. Thankfully, that is a while away from now and the 1 Gbps max upstream is as good as it gets until then. While others are made from smaller, less well known manufacturers. The next step is to see what version of firmware is installed on your device. Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. Try a different modem. I would be more than happy to help find a solution to this problem you're experiencing. Read helpful reviews from our customers. There are 3 additional Ethernet GigE LAN ports masked behind a label. Look for a modem that doesnt have the lags seen with comparable modems from other brands. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. While we typically recommend purchasing a separate modem and router for ease of troubleshooting, this combo unit is an easy option for those looking to fully upgrade their network to the latest standards. Be sure the CAT# LAN cable between the modem and RBR is of good quality. Occasionally, youll need to reboot your modem, whether its due to your providers updates or overheating. If you have questions about your services, we're here to answer them. Free shipping. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. That was the goal. An important note: plans regarding potential upgrades or updates to the operating systems on its Android-powered devices and is, therefore, subject to change. This website is using a security service to protect itself from online attacks. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. No amount of firmware updates will fix it. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . 3891.2 Mbit/s Broadband - Gigabit Ethernet - Desktop . But I keep getting emails from Comcast telling me my device can't keep up with the current speeds. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Front View. I know nothing about what these should be. My signal levels are linked in another comment on this post. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. But, again, most ISPs can only support 1 Gbps, so this is all only future-proofing. In order to get to your modems settings, youll need to know your modems IP address. Despite this limitation, the CM1200 is still a high-performing modem and works fantastically for HD streaming, gaming, and file sharing. Learn More. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. Heres what information was listed in this section. MB8600 supports ultra fast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher, up to many gigabits per second. A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. It usually reconnects after a manual restart. DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. MB8600 features low latency, for the fast response needed for many interactive games. Press question mark to learn the rest of the keyboard shortcuts. To top things off, you need to ensure you have access to Gigabit Internet before you upgrade. As a result, all ISPs dont update modems like they should. It does not work with Verizon, AT&T, or CenturyLink. The software functionality and features . I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. Otherwise, youll need to unplug and replug your modem in to restart it. Legit question, but why would anyone care about this? I ordered a new MB8600 cable modem, which arrived a week later. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. Especially today with everyone emailing, banking, and shopping online, you want to make sure your internet connection is as secure as possible. I just purchased the MB8611. To update your router's firmware, type your router's IP address into your web browser and enter your login information. When you receive a modem, the firmware will come preloaded on it. It is quite bright in a dark room, so you may want to tuck it out of sight if you install it where this might bother you. I just hope Comcast fixes this. Look for a modem that has a Quick Start installation guide to get you up and running. If you stream video from multiple devices at once, or someone in your household engages in activities like gaming or video editing, you may want to go for the latest and greatest. The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. It seems like only Comcast/Xfinity really bother updating firmware. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Enter the IP 192.168..1 into your browser and pressing enter. MB8600 supports ultrafast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. The bottom line is that you dont have the same amount of control over your modem updates because your ISP is responsible for updating it. Your internet service provider (ISP) will send firmware updates to your modem. You might review Internet Troubleshooting Tips if you haven't already. Until then, it is future-proofing and you will only get 1 Gbps up and down. Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. With all the comments that I am reading about updating the firmware through my ISP (SPECTRUM), it sounds daunting. Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. Guess Ill buy another to replace this one next. Even if youre renting it and paying monthly. And while all of its features dont work with the current state of wireless service in the US, this is by the far the most future-proof option around. MB8600 does not include a WiFi Router or VoIP telephone adapter. EmeraldDeer Very Senior Member. Download speed has gone from 1.4 tb average to 500mb. One option is to rent a modem from your ISP. */. Changing the default password of your modem will help keep hackers and bad actors from being able to mess with your modems settings. Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. The only downside to this modems port array is that they cannot be used to send Gigabit signals to separate devices. There are two additional LEDs for each ethernet port on the back panel. Even if it says your modem is compatible, it may be worth calling since you may have an internet tier that wasnt available when the modem was put on the market. We looked at the top Modems and dug through the reviews from some of the most popular review sites. I actually think my firmware might be okay. But do you need to splurge for a higher-priced modem with bigger numbers all around? As a result, theres no further action at this point. How do you know what the default values are? Once paired with a Gigabit router, will allow you access to the fastest consumer Internet speeds around. https://www.motorolanetwork.com/pages/comcast-replacement-program. Unfortunately, it will be a while yet until any ISP adopts this new tech. Once on the Advanced tab, my modems firmware version is clearly listed. The customer service person I spoke with who blamed the modem had no idea what she was talking about. Find more Arris SURFboard SB8200 information and reviews here. Setup is fast and easy with our Quick Start guide. The next step is to see what version of firmware is installed on your device. This has persisted through a number of modem . Supporting the only standard that can deliver speeds over 1 Gbps/sec, this DOCSIS 3.1 Cable Modem has been approved for all multi-Gigabit speed tiers by Comcast Xfinity. If you had an xfinity modem they just would have swapped it out. This technology is the preferred standard of cable providers. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. In fact, the Motorola MB8600 offers almost identical hardware specs to Arris SB8200, which should come as no surprise considering Motorola is partially owned by the Arris Group. With that said, this isnt the case for everyone. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. In order to check what version of firmware is currently installed on your router, youll need to access your modems settings. Thanks for the replies. Question Motorola Moca Adapters or Really Any Moca Adapters Question for Setup: Networking: 2: Aug 3, 2022: Similar threads; Question Looking to use my own router with my fiber modem: SCRIPPS CO., ALL RIGHTS RESERVED. My router cant do more than a gig anyway. Now that Ive described how your modem should be upgraded, lets take a look at the downside. Issues since recent MB8600 firmware upgrade. Thankfully, this is easy to find. I have an SB8200 that within the past few months dropped from 900+ on xfinity 1200Mbps service down to 500-600. All you need to know as youre shopping is that the more Mbps, the faster download and upload speeds youll need. Its your job to make sure that your ISP is updating your modems firmware. All modem channels now look good, even #28 and #29. Your Motorola router processes the signal from your internet service provider and transmits it to your network.